Frequently Asked Questions

General Questions

What is the Supervised AI Bots plugin?

This plugin allows you to integrate chatbots from Supervised AI directly into your WordPress site. It provides a simple interface to manage your bot URLs and display them using a sleek, floating popup interface.

How many chatbots can I add?

You can add multiple chatbot URLs in the plugin settings. There is no hard limit on the number of bots you can configure, making it easy to manage different bots for different sections of your website.

Is this plugin free to use?

The plugin itself is licensed under the GNU General Public License v2, meaning it is free and open-source. However, you will need an active account or service from Supervised AI to provide the actual chatbot URLs.

Usage and Implementation

How do I find the id for my shortcode?

The id corresponds to the row number of the URL you entered in the settings page.

• The URL on the first line is id="1".
• The URL on the second line is id="2", and so on.

Example usage:

[supervised_ai_bot id="1"]

Where can I use the shortcode?

The [supervised_ai_bot] shortcode can be used in any WordPress Page, Post, or Widget area that supports shortcodes. It will render a floating action button (FAB) that opens the chatbot in a popup window when clicked.

Can I display multiple bots on the same page?

While you can technically place multiple shortcodes on a page, the current design uses a fixed-position popup. For the best user experience, it is recommended to use one chatbot per page to avoid overlapping interface elements.

Appearance and Customization

Can I change the color of the chat button?

The plugin uses a default blue background for the floating button. To customize this, you can add custom CSS to your theme's "Additional CSS" section:

/* Change the color of the floating chat button */
.circle-button {
    background-color: #ff5733 !important; /* Replace with your brand color */
}

Is the chatbot responsive?

Yes. the popup container is designed with a max-width and uses a fixed height of 670px to ensure the chatbot is accessible and readable on most modern devices.

Compatibility and Updates

Which WordPress versions are supported?

The plugin is designed to be compatible with most modern WordPress installations. Since it uses standard WordPress shortcode APIs and basic JavaScript/CSS, it works seamlessly with both Gutenberg and Classic Editor environments.

How do I update the plugin?

Currently, updates should be downloaded from the Supervised AI website and re-uploaded via the WordPress Plugins screen. Always ensure you have a backup of your site before updating.

Where can I get support if something breaks?

If you encounter any issues with the plugin or your chatbot integration, please visit the Supervised AI Support Page for assistance.